Oerlikon Additive Manufacturing

Customer Service, Engineer
Huntersville, NC
Oerlikon is a leading global technology Group, with a clear strategy of becoming a global powerhouse in Surface Solutions, advanced materials and materials processing. The Group is committed to investing in value-bringing technologies that provide customers with lighter, more durable materials that are able to increase performance, improve efficiency and reduce the use of scarce resources. A Swiss company with over 100 years of tradition, Oerlikon has a global footprint of over 11 100 employees at 182 locations in 37 countries and sales of CHF 2.6 billion. Sustaining growth and improving profitability in 2018: order intake to increase up to CHF 3.4 billion, sales to around CHF 3.2 billion, and the EBITDA margin to improve to around 15 % (after investments).

Oerlikon AM is spearheading the revolution that is Additive Manufacturing. We have gathered together a dynamic team with deep industrial knowledge, backed with state of the art facilities worldwide, built specifically for AM. We can provide AM solutions in metal alloys, ceramics and plastic materials. We can support our own AM printing capability with our own metal powder production, research and development, component design, application engineering and finishing. We are pioneering AM for all scales of manufacture from 1 part to series production runs lasting decades, and across all industries.. Join us and become a part of our future oriented, international team!

 

 

Responsibilities
Communicate with customers and coordinate customer projects
Review customer request for quotes and prepare cost breakdown based on process flow to generate quotes
Partner with Business Development team to meet customer expectations
Attend customer meetings
Clearly define customer scope; identify scope changes and impact through management of change process
Discuss and resolve technical issues
Ensure technical compliance of customer PO’s to Oerlikon AM’s Quality Management System
Provide quote status for daily review
Prepare quote KPI’s on a bi-weekly basis
Assist with technical contract review
Your Profile
2+ years of experience in commercial operations – technical sales or customer service roles
Minimum 4 year degree in Engineering, or related discipline.
Experience in an additive manufacturing engineering role
Experience working in an ISO 9001:2015 / AS9100 certified facility
Travel flexibility of 20% of the time
Knowledge of additive manufacturing, machining, heat treat, inspection
CAD skills (SolidWorks or NX preferred)
Magics or equivalent
SAP experience
Good verbal and written skill
We offer
We have a great benefits package including medical insurance, dental and vision, tuition reimbursement, health and wellness benefits, retirement security contribution and 401(K). If you want to operate in a business environment that gives you the freedom to imagine what is possible – please send us your application!

 

About us
Oerlikon is a leading global technology Group, with a clear strategy of becoming a global powerhouse in Surface Solutions, advanced materials and materials processing. The Group is committed to investing in value-bringing technologies that provide customers with lighter, more durable materials that are able to increase performance, improve efficiency and reduce the use of scarce resources. A Swiss company with over 100 years of tradition, Oerlikon has a global footprint of over 11 100 employees at 182 locations in 37 countries and sales of CHF 2.6 billion. Sustaining growth and improving profitability in 2018: order intake to increase up to CHF 3.4 billion, sales to around CHF 3.2 billion, and the EBITDA margin to improve to around 15 % (after investments).

Oerlikon AM is spearheading the revolution that is Additive Manufacturing. We have gathered together a dynamic team with deep industrial knowledge, backed with state of the art facilities worldwide, built specifically for AM. We can provide AM solutions in metal alloys, ceramics and plastic materials. We can support our own AM printing capability with our own metal powder production, research and development, component design, application engineering and finishing. We are pioneering AM for all scales of manufacture from 1 part to series production runs lasting decades, and across all industries.. Join us and become a part of our future oriented, international team!

We have a great benefits package including medical insurance, dental and vision, tuition reimbursement, health and wellness benefits, retirement security contribution and 401(K). If you want to operate in a business environment that gives you the freedom to imagine what is possible – please send us your application!

Statement of Equal Opportunity/Affirmative Action: Oerlikon AM is an equal opportunity/affirmative action employer. It is the policy of Oerlikon AM to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status. Oerlikon AM is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of our company to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed. Further, it is our policy to provide reasonable accommodation for religious observers.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions. If you require an accommodation during the application process or for issues concerning Affirmative Action/Equal Employment Opportunity please contact Human Resources.

To apply for this job please visit career5.successfactors.eu.

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