Website Materialise

Empowering 3D Printing Applications

Get in on the ground floor of 3D Printing! Materialise is looking for an engineer that will provide technical support to sales staff to help qualify sales leads and provide ongoing customer support for the additive industry’s premier software. The Application Engineer will help ensure our customers’ success and satisfaction with our products and contribute to their long-term loyalty. We are looking for a focused individual who thrives in an environment of high growth and change and wants to be part of a company that is leading the way in 3D Printing in Plymouth, Michigan. This role will have the opportunity to work remotely up to 60% after training period.

Primary Responsibilities:

Support customers in the most optimal use of our software solutions
Interface with customers to determine and assess their technical requirements, expectations and recommend solutions
Provide technical demonstrations via the web and face to face visits
Work in collaboration with the sales team
Assist with technical demonstrations at trade shows
Act as a liaison between our customers and software development team
Develop an in-depth knowledge and understanding of the customer’s products, business, strategy and industry to understand any opportunities for Materialise
Establish strong relationships with customer base at all levels
Network with business contacts in the industry

Skills and Abilities:

Bachelors in engineering – mechanical, computer, electrical, manufacturing, computer science or other technical degree required
1 – 3 years relevant work experience is a plus
Excellent computer skills (MS Office, specifically Outlook, Word, Excel, and PowerPoint)
Experience with Rapid Prototyping, Additive Manufacturing or CAD Software a plus
Strong written and oral communication skills and ability to communicate effectively
Expert troubleshooting and problem solving skills
Organized and self-motivated
Good interpersonal skills with the ability to work effectively with individuals and groups at all organization levels
This is a full time, exempt position in a fast-paced, team-oriented environment with competitive salary and benefits. Assistance for relocation or visa sponsorship is not available.

Travel Required: 25%

Location: Plymouth, Michigan

About Materialise:

Materialise is the world leader in Additive Manufacturing software as well as image processing software with offices in 21 countries and over 2,000 employees worldwide. Our software is used to prepare 3D models for additive manufacturing or to convert scanner data for engineering in a 3D environment. Materialise’s customer base is a virtual who’s who in the automotive, aerospace and medical device industries, as well as many prominent universities and hospitals worldwide.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule: Monday to Friday

Supplemental Pay: Bonus pay

Education: Bachelor’s (Preferred)

Experience: Rapid Prototyping, Additive Manufacturing or CAD: 1 year (Preferred)

Willingness to travel: 25% (Preferred)

Work Location: Multiple locations
Work Remotely: Up to 60%

To apply for this job please visit www.indeed.com.

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